We've all been through a difficult year but thanks to the progress of vaccination, we can hope for the return of peaceful travel and holidays in the near future. We have adapted to new standards in terms of hygiene and flexible cancellation policy for your reservations.
Maintaining a clean and safe environment for our guests has always been Les Citadelles #1 priority.
But this is now even more important while we are all fighting the Coronavirus (COVID-19).
And that is why in April 2020 we have launched the:
We have updated our cleaning practices to follow the highest standard as recommended by the "Alliance France Tourisme", adding usage of bactericide and virus killing cleaning detergents.
It includes special training for our staff as well as making sure the newly implemented special measures have been followed.
We are willing to guarantee a deep professional cleaning for our guests. Everyone should have the confidence that booking a holiday in our properties is as safe as it can be.
This initiative is based on a double process, only way to minimise the infection risk:
Cleaning + Disinfection
For your wellbeing, we will provide in all of our properties:
We recommend that you use the dishwasher to clean all cutlery, pans and plates instead of doing it by hand.
At Villa Citadelle, the reception is always carried out by us in order to be able to answer all your questions, while privileging social distancing by avoiding physical contact (no handshaking or hugging).
The keys will be at your disposal in the accommodation.
At the Cannes flat, you offer you a self-checkin with the keys available in a secure box.